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Shipping and Packaging

All orders are shipped from France

Packaging and gifts

  • Gift cards: Not sure which Elizabetta product your friend or loved one would like best? Then let them choose with an Elizabetta Gift Card.
  • Gift messages: You can add a gift message free of charge on the cart page. We will add a small white card with this message to the package.
  • Packaging: At Elizabetta we try hard to keep our packaging at a minimum to stay as earth-friendly as we can. Your purchase will be wrapped in tissue paper and put into our signature gift cardboard envelope. They will then be shipped in a waterproof mailing envelope.
Elizabetta packaging

Shipping costs and delivery times

Free shipping available.
See chart below.

Shipping charges for your order will be calculated and displayed at checkout. Don't worry, you will see the price before placing an order. You can also use our shipping calculator on the cart page or refer to the table below for your country.

All orders are processed within 2 business days, usually less.
Delivery delays can occasionally occur. We provide a tracking number for all deliveries.
If you have any questions, please contact us here.

Country

Delivery time

Price

France

Standard: 3-4 business days

 

Express: 1-2 business days

€5, free for orders over €150

 

€15

Andorra, Austria, Belgium, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain

Standard: 4-7 business days

Express: 1-3 business days

€10, free for orders over €150

€20

Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom

Standard: 4-7 business days

Express: 1-3 business days

€15, free for orders over €150

€30

Albania, Bosnia & Herzegovina, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Russia, San Marino, Serbia, Turkey, Argentina, Australia, Brazil, Chile, China, Hong Kong, Indonesia, Israel, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Thailand, UAE, Vietnam

4-7 business days

€30, free for orders over €400

USA, Canada

Please visit our USA/Canada website instead.

 

All other countries

Please contact us and we can help you to order.

 

 

VAT and customs

  • All prices include French VAT.
  • In case your order is from outside the EU/UK, you will not be charged VAT at checkout. In this case, you, the customer, are responsible for any customs and duties charged by your country upon import.
  • In case your order is from the UK, you will be charged 20% UK VAT at checkout if your order is for less than £135. If your order is for more than £135, you will be not be charged VAT at checkout, but rather 20% UK VAT will be due at customs. As all our products are made in Italy (EU preferential origin), no additional tariffs apply.

Damages: Elizabetta Boutique is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and we will contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Please note: we do everything possible to ensure your package arrives in a timely manner, and normally there are no problems, however, we cannot be held responsible for delays.

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